The questions every serious buyer asks before engaging an AI consultancy — answered the way we'd answer them on a call.
Should we use RAG or fine-tuning?
Default to RAG for knowledge that changes — it’s the right first choice for roughly 80% of enterprise LLM applications. Fine-tune to lock behaviour, tone and output schema that prompting can’t hold, or to distil a frontier model into a cheaper one. In production we usually combine both: retrieval for facts, fine-tuning for behaviour.
How do you prove an AI system creates value?
Three instruments: an eval harness measuring schema compliance, accuracy and calibration on held-out cases; P&L-in-the-loop simulation replaying your model’s decisions through your actual business rules; and counterfactual replay of cached decisions quantifying whether each layer adds or destroys value.
Can you work with our existing stack and models?
Yes — model-agnostic by design: OpenAI, Anthropic, Gemini or open-weight models served locally for privacy. Integration runs through typed tool layers (MCP), structured-output contracts and standard APIs across PostgreSQL, FastAPI, n8n, Docker, Streamlit, and your CRM/ticketing stack.
Our AI pilot stalled. Can you fix my AI system?
Yes — AI troubleshooting and pilot rescue is a core service. Forensic E2E validation catches silent failures demos hide — in one campaign: a stubbed data node returning fake JSON, collapsed batch processing, single-item handling and a dead scheduler, all fixed same-day. Label autopsies and ablation controls then tell us whether damage lives in your filters or your model.
Do you offer ongoing operations after delivery?
Systems ship with self-scoring loops: scheduled outcome scoring, automated audit reports for calibration drift and bias, scheduler verification and lineage hygiene. A fractional-retainer option keeps your system monitored, audited and improving month over month.
How much does this cost?
Fixed fees, published on the page: Decision-Value Audits run $8K–$25K, PoC build sprints $25K–$60K, fractional retainers from $5K/mo. For context, senior AI consulting market rates are $200–400/hr with typical fixed POCs at $15–40K. Every engagement is fixed-scope — no open-ended hourly billing.
Will our data leave our infrastructure?
Not unless you want it to. We deploy quantized open-weight models served locally (GGUF on your hardware), so sensitive data never leaves your environment — a pattern we already run in production. Where frontier APIs do win, we say so plainly and put governance gates around them. Either way you get decision logs, lineage and audit trails fit for compliance review.
Why hire us instead of buying an AI platform?
Platforms sell capability; nobody sells you proof it works on your data. We’re model-agnostic and platform-agnostic: if a vendor product is the right answer, we’ll architect around it — but our eval harness will show you that with numbers before you sign. What platforms don’t include: acceptance criteria as measurable gates, ablation studies proving each component earns its place, and self-auditing loops after handover.
Can we inspect the proof behind your claims?
Yes — that’s the point of our Proof Lab. Five working artifacts (private LLM deployment, governance audit engine, US/EU/Canada compliance checklist, pilot rescue diagnostic, and a compliance-grade AI fluency training program) were built and measured on a real 292,000-record e-commerce dataset before we advertised anything. Source code, generated reports and methodology are open for walkthrough on a call — every number on this site traces to a measured run.
How does an engagement start?
A free 30-minute scoping call. If there’s a fit, we propose a fixed-fee Decision-Value Audit or a scoped build — with the deliverables and acceptance numbers written down before you commit.